FAQ

 WHICH METHODS OF PAYMENT DO YOU ACCEPT? We accept all major credit cards, debit cards, PayPal, and other forms of express payment. (Apple Pay, Samsung Pay, Etc.)

HOW SAFE IS MY PERSONAL INFORMATION? Our website is powered through Shopify and uses Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

CAN I CANCEL AN ORDER? Yes. Cancellations must be made before receiving our fulfillment/tracking number email. Orders are generally fulfilled and shipped out within 12-48 hours of order placement. If a request for cancellation is made before that, we can honor it immediately. If the order has been fulfilled, please email us and we will do our best to honor your request.

HOW LONG DO REFUNDS TAKE? After an order is refunded/cancelled, the funds will appear in your account within 2-3 business days.

HOW LONG DOES SHIPPING TAKE? Orders generally take 7-15 business days to arrive. For our Pheromone Perfume, USA orders arrives within 2-5 business days. Please visit our Shipping & Delivery page for full details. 

WHAT IF I MADE A MISTAKE ON MY ORDER? No worries! If there is an error with your address, email, phone number, etc., just email us right away with the correct info and we will update the order promptly. *Please note that if the order has already been fulfilled we may not be able to change your order.